Junior Community Manager

Who We Are: 

The Professional Triathletes Organisation (PTO) is not your typical sports organisation. We're a global start-up, co-owned by professional athletes themselves, on a mission to celebrate and elevate the sport of triathlon like never before. 

In just four years, we’ve disrupted the entire sport, launching the T100 Triathlon World Tour in 2024, bringing the world’s top-ranked athletes to iconic cities including Miami, Singapore, San Francisco, London, Ibiza, Las Vegas, and Dubai, where we crowned our first-ever World Champions. We’ve expanded beyond the Professional Tour to bring T100 mass participation races to people all over the world who can now experience the same incredible atmosphere, same iconic locations on the same stage as the pros. And in 2025? We’re going even bigger. 

This is a rare opportunity to join a high performing, high-energy, values-driven team with leadership talent from the likes of UFC, RFU, Uber, Meta, ATP, Sail GP, and F1 - all passionate about building something extraordinary from the ground up. 

At the PTO, we’re passionate about triathlon, serious about quality, and obsessed with innovation. We don’t just talk, we get sh!t done. We move fast, collaborate as a small team, and challenge the status quo at every turn. It’s what gives us our EDGE - our core values framework that drives how we work, how we win, and how we show up every day. 

Role 

We’re looking for a Junior Community Manager to grow and energise the T100 mass participation audience across social channels. Reporting to the Social & Community Lead, you’ll manage day-to-day community operations, ideate and publish social content, and connect the amateur story with the pro T100 narrative to drive engagement, sign-ups, and race sales. 
This is a hands-on role based at our London HQ (hybrid), with potential event travel and some weekend work around races. 

Key Role Responsibilities 

Content Conception, Ideation, and Posting 

● Generate daily post ideas that inform, inspire, or convert: eg race tips, training snippets, course previews, beginner guides, human stories. 

● Write short-form copy, basic motion/caption edits, and crop/resize for platform specifics. 

● Publish to an agreed calendar; maintain cadence and quality, including weekends around events. 

Community Management 

● Own comments, replies, DMs, and moderation across mass participation channels developing a T100 tone of voice all in the aim of really driving a community feel 

● Escalate issues, FAQs, and sentiment trends to the wider team; close the loop with timely public updates. 

● Seed and manage UGC: prompts, reposts, crediting, permissions, and simple creator outreach. 

Cross-Channel Awareness with the Pro Narrative 

● Mirror priority storylines from the pro T100 channels and translate them for amateurs (e.g. celeb participants, course challenges, kit talk, recovery tips). 

● Package crossover moments that link amateur participation to the T100 pros, partners, and cities. 

Engagement and Growth 

● Focus on driving engagements that matter: comments, saves and shares 

● Report on key engagement and growth statistics regularly and suggest focus and action points that push our content output forward 

Who we’re looking for / Profile 

● Ideally 1-2 years in social/community or a strong personal track record running active communities. 

● Confident short-form writer with a clean, human tone. 

● Comfortable on camera for simple pieces to camera when needed - a nice to have 

● Platform natives with high fluency across: Instagram, TikTok, Facebook, YouTube Shorts; basic editing on mobile and desktop tools. 

● Comfortable working to calendars and live event rhythms; calm under time pressure. 

● Curious about mass participation sport and the beginner journey into triathlon. 

● Passionate about content and building 

● Organised, reliable, and proactive. Knows when to escalate and when to solve. 

● Data-aware: able to read simple dashboards and act on them. 

● Strong communication skills, a collaborative mindset, and a genuine enthusiasm for being part of a creative team. 

● Motivated by shaping content and building engaged communities from the ground up. 

The PTO Values: The EDGE we’re seeking 

● Entrepreneur at Heart: A ‘Doer’ who thinks and acts like a founder, driving impact and pushing boundaries to achieve key results. You like getting ‘stuck in’ and making sure that great ideas come to life and deliver real change. 

● Dynamic Innovator: An adaptable individual who thrives in fast paced environments, seeking new opportunities to drive progress. 

● Growth Mindset: Embraces challenges as opportunities, bouncing back stronger from every setback. There is nothing you can’t do if you apply yourself fully. 

● Equality of voice: A. Team. Player. Able to inspire and motivate others, bringing energy, innovation, and a can-do attitude to our startup environment. 

Benefits 

● The opportunity to change the sport of triathlon and build something you can be really proud of. 

● Flat working environment and a get-things-done company culture. 

● Private health insurance through Vitality, including wellness benefits and more. 

● Learning & Development budget for courses, books, events and more. 

● 25 days holiday + Christmas break. 

● Flexible working structure. 

● Enhanced parental leave. 

● Company share option scheme to drive ownership ability and allow financial participation in company success. 

● Complimentary / discounted T100 event entries for employees, friends and family. 

● Free snacks, drinks, gym classes, open water swim credits and more. 

Inclusive Employer

We’re an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion, or belief. We are committed to providing a workplace free from discrimination and fostering an inclusive culture where all employees are respected and valued. If you’re worried you don’t quite hit all the requirements mentioned above, don’t let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit then we’d love to hear from you.